October 17, 2025 - Marketplace Update

New Crates and enhancements

We've released two new Crates this week:

• Update Ticket with Form Link - Generic - provide a variable configuration— via trigger variable— or input configuration— via workflow input— at runtime, with the name of a form you would like to use to update single or multiple tickets.

• Workstation Offboarding - streamline the offboarding process for workstations across multiple platforms based on device name.

Bug fixes and chores

• Microsoft: User Onboarding

  • Replaced single Graph API action with paginated service principal sub-workflow

  • Improved logging: clearer messages and success aliases; no functional changes

  • Improved logging: clearer messages and success aliases; no functional changes

  • Improved logging: clearer messages and success aliases; no functional changes

  • Improved logging: clearer messages and success aliases; no functional changes

  • Added success checks and logging across sub-workflows; added logic to determine success

  • Standardized success handling and logs in subs (mark_success noop, boolean flags; default success false); removed data keys

• Configure Organizational Variables

  • Added agent_smith as default RMM option

• Microsoft: User Offboarding

  • Added retry logic for remove_licenses

• PSA: Update Ticket with User Offboard Links

  • Updated Halo PSA template to handle the form link

Coming soon

• Per Machine Password Rotation

• BitLocker Activation - Bitlocker Management Crate series

• Enhanced logging for the user onboarding workflow

• DropSuite Backup Monitoring

• Various DropSuite Additions

• 1Stream Technician Toolbox