2026 Dev updates
Explore what new changes the Rewst developer team has deployed in the last week. This can be anything from new features, new Crates, bug fixes, or QoL changes.
As of 2026, our Dev updates now include our Crate Marketplace updates in the same document. Click the RSS button at the top of this page to subscribe to all Dev updates, or view older Dev and Marketplace updates in the Updates section of this site's navigation tree.
💻 October 16, 2026 - Dev update
Bug fixes and chores
Integrations
Fixed the Sophos integration to correctly map tenant IDs instead of client tokens to organization variables.
Fixed the ConnectWise PSA Update Time Entry action to correctly apply changes to time entries instead of reporting success without updating them.
Workflows
Improved workflow reliability by automatically reconnecting lost database connections and adding alerts to detect notification delivery failures.
Fixed an issue where missed notifications could fail to reprocess, preventing workflow completion and organization setup tasks from finishing.
Crates
Billing Count Report
Fixed M365 tenant lookup failure clearing all orgs; now retains successful orgs when one lookup fails. (
Microsoft: User Onboarding
Fixed Pax8 license failures misreported as success; now returns 2000 and notes failure in onboarding ticket.
Replaced 11 deprecated ConnectWise Manage actions.
Removed azure_ad_license_groups from parent inputs; gbl_groups is now the single supported input for Entra group-based licensing.
💻 October 9, 2026 - Dev update
Bug fixes and chores
App Builder
Fixed an issue where removing all options from a dropdown component caused the App Builder to crash.
Integrations
Added support for specifying a different Duo deployment in integration actions to prevent API errors for clients hosted on separate deployments.
Restored access to secret organization variables in the Get Organization Variable action while keeping their values masked in execution history and API responses.
Fixed an issue where ConnectWise PSA organization mappings displayed company IDs instead of selectable company names after importing organizations.
Fixed an issue where the HaloPSA Add or Update Tickets action failed to attach assets to tickets using their asset IDs.
Marketplace
Fixed an issue where outdated organization references prevented Marketplace crates from unpacking or updating successfully.
RoboRewsty
Fixed an issue where Redis connection failures could cause RoboRewsty to become unresponsive until services were manually restarted.
Workflows
Fixed an issue where transition lines intermittently disappeared between tasks when viewing workflow execution results in the new Workflow Builder.
Fixed an issue where the selected task was missing from the Context Viewer when building workflows, requiring users to manually enter task references.
Crates
Added routing for supervisor lookup:
azure_ad/hybrid_no_sync->graph_get_supervisoron_premorhybrid_no_sync(no @) ->graph_get_supervisor_by_sam
update_qty_pax8now passes trimmed CTX.license as ms_sku, replacing hardcoded SKU
💻 October 2, 2026 - Dev update
Bug fixes and chores
General
Added a logout option to the access denied page so users can switch accounts without getting stuck.
Integrations
Fixed IT Glue proxy authentication failures when connecting without a Rewst IP address.
Fixed IT Glue organization syncing to return all organizations for accounts with large organization lists.
Workflows
Fixed trigger saving in the new workflow builder when required parameters were missing stored default values.
Crates
Update User Attributes (On-Prem/Azure) v2
Renamed org variable from
default_ad_list_userstoad_list_enabled_users_only
StreamOne Ion Purchase License workflow now completes seat increases; UPDATE order includes updateSubscription attribute for Microsoft provisioning
💻 September 25, 2026 - Dev update
New features and items
Integrations
Updated the Lexful integration to support its renamed resources, new API endpoints, Tags actions, and expanded organization, search, and user options.
Workflows
Improved workflow execution performance by caching successful task counts for completed runs, reducing database load on large queries.
Bug fixes and chores
Integrations
Fixed ConnectWise Manage Contact Type assignments so selections made through the Types IDs field are now correctly applied and persisted.
Fixed Microsoft CSP customer link and unlink actions to surface meaningful error messages instead of failing with a generic
Cannot instantiate typing.Union error.Fixed duplicate ConnectWise Manage Ticket Record Saved trigger executions so a single ticket update no longer fires the workflow twice.
Fixed Google Workspace Admin SDK Drive API requests so Drive endpoints route to the correct Google API URL instead of returning 404 errors.
Fixed StreamOne organization mapping so the stored org variable now uses the Customer ID required by StreamOne actions instead of the Customer UID.
Workflows
Fixed workflow saves on the new canvas after reordering comment fields, so comment order now persists without validation errors.
Crates
PSA: Update Ticket with New User Onboard Form Links
Added
update_ticket_waiting_input_pod; sets ticket status beforepod_confirmation; flow:associate_external_object→update_ticket_waiting_input_pod→pod_confirmation
Default
force_password_changeset to true
💻 September 18, 2026 - Dev update
New features and items
App Builder
Restricted App Builder workflow execution so components can only run workflows explicitly wired to the page.
Integrations
Added expiration time support to the Duo Send Activation Email action.
Workflows
Removed Jinja editor toggles from Advanced workflow fields that do not support templating, while preserving them on fields that do.
Bug fixes and chores
Forms
Fixed duplicated form fields so they can be moved and renamed independently without affecting other fields or blocking form publishing.
Integrations
Added support for passing additional OAuth body parameters, including
audience, when configuring custom integrations.Fixed Xero OAuth re-authentication failures caused by missing authorization codes in the callback.
Fixed custom integration fields imported from OpenAPI specs so values save correctly and invalid field names are handled more safely.
Fixed the ConnectWise Manage Create Contact action to correctly format selected contact types and type IDs for the API.
Fixed the Microsoft Graph Generic API Request action so disabling Require Success Status allows non-success HTTP responses without failing the workflow.
Fixed the ConnectWise Create Ticket action to fail when the API returns invalid or unexpected output.
Workflows
Fixed dropdown sizing so long option labels display fully without unnecessary scrolling.
Crates
Replaced date fields with workflow-generated date dropdown and added server-computed "Onboarding at" UTC validator to prevent browser-locale shifts
Added
ORG.VARIABLES.default_ad_list_userstoggle to control filtering of disabled users; defaults to true with safe boolean conversionFixed TD Synnex StreamOne Ion license purchase by sourcing IDs from existing subscription, incrementing seats, and adding detailed logging
Replaced date fields with dropdown and added server-computed "Offboarding at" UTC validator; prevents browser-locale shifts
Update User Attributes (On-Prem/Azure) v2
Added Microsoft Azure, SuperOps, and ConnectWise Platform to the trigger overrides
💻 September 11, 2026 - Dev update
New features and items
Permissions
Workflows
Added warnings when saving workflows with duplicate action names to help prevent broken task references and loops.
Improved workflow version history so reverting reliably restores deleted tasks and handles historical references to deleted tasks.
Bug fixes and chores
Integrations
Fixed the NinjaRMM Generate Installer action to correctly send
MAC_PKGwhen generating macOS package installers.Fixed custom integration OAuth authorization windows from closing before users could grant access.
Fixed the ConnectWise PSA Update Contact action to correctly update communication item extensions within the supported character limit.
Fixed Addigy integration actions to return the expected API response data instead of empty results.
Fixed the ConnectWise PSA Update Service Ticket action to correctly update a ticket’s SLA using the selected SLA ID.
RoboRewsty
Fixed RoboRewsty to continue respecting custom instructions after switching templates or scripts mid-conversation.
Fixed RoboRewsty workflow diagnosis agents to consistently use the latest system instructions across multiple turns.
Crates
Added missing "[]" to the success transition of remove_licenses path
Added condition to hide delayed-creation fields unless org var user_start_date_action == pause_workflow; consolidated conditions; updated descriptions
Added TD Synnex StreamOne Ion to ms_licensing_distributor options in Get and Set ORG Variables workflow
💻 September 4, 2026 - Dev update
Bug fixes and chores
App Builder
Fixed App Builder exports to include templates referenced in page HTML, preventing broken template references when apps are imported.
Integrations
Fixed an issue where adding the SentinelOne “List RBAC Roles” action could crash the workflow canvas.
Fixed an issue where the Get Graph Users action could return incomplete results for tenants with large numbers of users.
Fixed an issue where ConnectWise pods could fail to find the correct Rewst workflow when ticket numbers overlapped across customers.
RoboRewsty
Improved RoboRewsty publishing to report actual save failures instead of incorrectly claiming a workflow was published successfully.
Improved RoboRewsty feedback so longer comments are saved successfully and submission errors are clearly surfaced to users.
Workflows
Fixed precision loss for large numeric values in integer and array action inputs, preserving long identifiers exactly.
Crates
Include M365 Copilot SKU in license lookup; stop retry loops on failed purchases
Improved licensing sub_id matching: prefix and active filter, then word-overlap scoring to select best subscription
Add support for M365 Copilot for Business SKU in license lookup template
Wire pipeline end-to-end; include_custom_automations flows via Bedrock webhook -> CTX -> subworkflow prompt flag
Fix Jinja to trim extra space in product name to match Pax8
Align override trigger settings across regions; remove mismatched overrides to fix sync errors
💻 August 28, 2026 - Dev update
New features and items
Integrations
Improved Custom Integration creation options with clearer guidance on choosing between OpenAPI and manual setup.
Added a new ConnectWise ASIO List Computers v2 action option for retrieving endpoint choices from the v2 API.
Workflows
New workflow engine rollout - synced crates
Restored iframe embed code copying for Form Triggers in the new Workflow Canvas.
Improved the Transition Settings panel to show more Data Aliases when screen space is available.
Added telemetry to detect and measure intermittent connecting-line render failures in the new Workflow Builder.
Restored quick links for opening referenced templates and scripts directly from action parameters in the new Workflow Builder.
Bug fixes and chores
Forms
Fixed the Form Builder org context picker to display organization names instead of raw IDs for saved selections.
Integrations
Fixed OneDrive uploads failing after successful binary file transfers due to UTF-8 response parsing errors.
Fixed fallback icons for Custom Integration actions displaying incorrectly on the workflow canvas.
Fixed Core HTTP Request handling so valid file attachments could be uploaded successfully.
Fixed Core and Rewst integrations to reliably install and display correctly for newly created organizations.
Fixed the NinjaOne List Tickets action to return all paginated ticket results instead of stopping at 50.
Improved the Google Workspace List Users action to work without additional configuration by defaulting to the current customer.
Improved ScreenConnect script execution to surface clear, actionable errors instead of generic failure messages.
Fixed ConnectWise ScreenConnect credential validation so authorization tests and workflow actions use the currently saved credentials.
Permissions
Fixed Member role access to installed custom integrations when configuring trigger overrides.
RoboRewsty
Improved RoboRewsty workflow editing to validate builds correctly and add workflow notes successfully on the first attempt.
Improved RoboRewsty’s usage dial to accurately show how much of a conversation remains before reaching its limit.
Fixed RoboRewsty approval prompts failing to appear during multi-step workflow builds.
Fixed RoboRewsty to keep the latest system context and custom instructions across turns and conversation compaction.
Workflows
Fixed workflow cloning to preserve trigger pack overrides so cloned multitenancy triggers continue working across managed organizations.
Crates
Clean up Global Address List from Disabled Users
[ROC] EXO: Hide User from GAL subworkflow: Replaced noop on failure path with
core.failso failures surface to parent workflow
Updated
Product_Display_Namefor GUID a6d18b68-a67e-4cbd-ba00-8744bc468faa toMicrosoft 365 Business Premium with CopilotCorrected subscription field mappings and types to match API, preventing silent purchase failures and retry loops
Fixed the Kaseya BMS Upsert Contact workflow to correctly send phone numbers
Use AI to Suggest Responses to New Tickets
Fixed empty AI-generated notes from Anthropic thinking blocks and added safeguard to block empty posts
💻 August 21, 2026 - Dev update
New features and items
Integrations
Simplified Custom Integration setup by making custom icons optional and automatically applying a default icon when one isn’t provided.
Updated Azure OpenAI setup instructions to warn that deployment names cannot contain periods and should use hyphens instead.
Roborewsty
Improved RoboRewsty usage limits by including sub-agent token usage in conversation spend and cost calculations.
Improved RoboRewsty reliability by preventing oversized tool results from exceeding context limits and guiding agents to use filtering, pagination, or narrower requests instead.
Improved RoboRewsty efficiency by improving prompt caching so large tool results aren’t repeatedly reprocessed during the same turn.
Workflows
Improved how existing workflows open in the new builder by preserving their original node positioning instead of automatically rearranging the canvas.
Simplified adding trigger integration overrides by keeping users on the override list instead of automatically opening the configuration screen.
Bug fixes and chores
Integrations
Updated the SonicWall NSM “Get License for Device” action to use the new supported device license API endpoint, restoring successful license lookups.
Fixed a Custom Integrations issue that could crash the workflow builder after an action’s path parameter was changed or removed.
Permissions
Fixed a permissions issue that allowed users with view-only custom roles to execute workflows from the Workflow Builder.
Workflows
Fixed an issue in the new canvas where removing an entry from a multi-entry field could silently clear the values of entries below it.
Crates
Replaced
ad-hoc start_datewithaccount_creation_date+ presetaccount_creation_time+creation_date_timezone; fixed browser-locale bug and UndefinedError; safe fallback to "now".Added defaults for
account_creation_dateandaccount_creation_timeto prevent failures on empty input.Added support for generating a friendly password with complexity. To enable this, both
ORG.VARIABLES.friendly_passwordandORG.VARIABLES.use_friendly_password_with_complexitymust be set totrue. If onlyORG.VARIABLES.friendly_passwordis true, the standard non-complex friendly password will be used.[REWST - TASK] M365: Purchase Licenses subworkflow
Added Synnex AU support — new list_subs task and distributor transition— and corrected TD Synnex StreamOne Ion purchase path; adjusted transition order in
choose_disti.
Document BitLocker Information
Hardened trigger variable by using
ORG.VARIABLES.documentation_platform|dto avoid pre-start failures when org var is missing.
Replaced the remove_licenses task with a new Remove Licenses subworkflow to correctly handle users with both group-based and directly assigned licenses.
💻 August 14, 2026 - Dev update
New features and items
RoboRewsty
RoboRewsty per-conversation usage limits
Clarified when RoboRewsty carried conversation context forward so users could confidently continue where they left off.
Added structured in-chat questions so RoboRewsty could gather required details and continue with user responses.
Improved RoboRewsty naming so created tasks, triggers, and transitions used clear, descriptive labels instead of placeholders.
Bug fixes and chores
Integrations
Prevented long Custom Integration action descriptions from causing workflow save failures.
Restored Acronis Fetch Archives action by correcting token scoping.
Enabled Custom Integrations to connect reliably to APIs hosted on non-standard ports.
RoboRewsty
Preserved existing data aliases when RoboRewsty updated individual aliases on workflow transitions.
Ensured RoboRewsty workflow edits continued applying correctly after starting a new chat or draft reset.
Corrected RoboRewsty’s synced-workflow messaging to accurately reflect that unsyncing can be reversed.
Workflows
Protected synced workflow clone settings in the new builder from edits that would be overwritten during synchronization.
Restored automatic canvas centering on actions when deep-linking into the new Workflow Builder.
Improved webhook trigger testing to identify invalid HTTP methods instead of incorrectly reporting them as valid.
Fixed sub-workflow usage navigation so the workflow list table updates correctly when switching between workflows.
Fixed Input Configuration checkbox changes so Required and Multiline settings persist correctly.
Crates
Add Rewst Form Link to New User Request Tickets
Removed deprecated crates from the crate marketplace
Microsoft: User Onboarding
Added time-of-day selection and UTC computation for Account Creation Date; backward compatible
Prevent false-positive 2000 rollups: adjusted logging for Ingram license purchase and "already in group" cases
Fixed On-Prem with Sync to find Entra ID users when SAM and UPN differ
Fixed "with items" variable causing license-group purchases to fail
Microsoft: User Offboarding
Split date/time into date + preset time + timezone; compute correct UTC instant and preserve legacy var
Export PSA Ticket Overview to CSV
Limited trigger to parent organization only
Just-In-Time Admin Access
Added retry loop for M365 user creation after immediate delete/recreate
PSA: Update Ticket with New User Onboard Form Links
Don't post form links for unselected orgs; renamed crates to include "Form Links"
Agent Smith: Device Provisioning [Install First]
Updated ConnectWise Asio actions to use renamed "companies" resource type
CIPP: Alert Triage
Added normalization for payload[] shape and updated gate check to avoid premature filtering
💻 August 7, 2026 - Dev update
New features and items
Integrations
Added filtering to the password generator action to reduce the chance of creating passwords containing potentially offensive or sensitive terms.
Bug fixes and chores
Forms
Prevented duplicate form submissions from creating multiple workflow executions by gating submissions while requests are in flight.
Integrations
Fixed the N-sight List Servers action so it correctly retrieves servers for the selected site.
Fixed automatic OAuth 2.0 token refreshes for custom integrations so workflows can continue running after access tokens expire.
RoboRewsty
Fixed an edge issue where RoboRewsty could disconnect workflow steps when making small edits to the connection between them.
Fixed RoboRewsty workflow link updates to preserve existing data aliases when only one alias is changed.
Crates
Updated GWS Remove Mobile Devices task to use the correct DELETE method
Added missing Microsoft Defender Suite for Business Premium SKU to the M365 License Lookup
Correctly copies Office Location and Company Name from the selected reference user when using Copy User Attributes
Error now shows in ticket when a ConnectWise Manage contact fails to disable because it is set as a primary point of contact
Sync AzureAD Account Information with ConnectWise PSA Contacts (v3)
Fixed case-sensitive email matching that skipped contacts when Graph and PSA email casing differed
💻 July 31, 2026 - Dev update
New features and items
Workflows
Added a save check that prevents overwriting a newer version of a workflow
Added the selected trigger to the workflow URL so that shared and bookmarked links open with the trigger in context
Bug fixes and chores
Integrations
Fixed Pax8 list actions, such as List Products, to return all assets by properly handling paginated responses
Fixed the Ingram Micro Cloud Marketplace Get Report action, which failed when a report ID was provided
RoboRewsty
Fixed RoboRewsty-generated ConnectWise PSA service ticket tasks crashing the parameter editor in the new Workflow Builder Canvas
Workflows
Fixed boolean values in action query parameters not displaying in the key/value pairs UI when loading an action in the new Workflow Builder Canvas
Crates
Added missing params to the Microsoft Tier 1 Purchase License subworkflow
Updated
get_datto_devicesto usedc_filter_idwhen availableRemoved placeholder text from the
device_id defaultAdded Business Premium/Standard/Basic with Co-Pilot entries to license lookup
Added Microsoft Defender for Office 365 F1 to license lookup
Reordered transitions to fix Synnex StreamOne path execution
Increased device query retry delay to 10s in Agent Smith workflows
Fixed rehired ConnectWise contacts remaining inactive during onboarding
Added validation and fallback for invalid AI-generated ticket type/subtype/item combos
Added failure ticket notes, M365 account cleanup, and technician email notifications
Added Microsoft Graph integration override to Always Pass trigger for TAP policy options via GDAP
Updated SuperOps to show selected customer tickets correctly
Set
cw_asio_company_idfield resource to CompanyFixed whitespace control in
create_general_org_vartask value at crate source
Alert on Expiring App Reg Secrets
Now uses ORG.VARIABLES.psa_default_ticket_status for default ticket status
Configure Organizational Variables
Added Microsoft User Attributes To Copy field to Configure Org Var form
💻 July 24, 2026 - Dev update
Bug fixes and chores
RoboRewsty
Prevented workflow changes from being lost when users and RoboRewsty edited the same workflow at the same time.
Improved RoboRewsty reliability to prevent conversations from getting stuck during summarization.
Prevented RoboRewsty from editing synchronized workflows and guided users to unsync or clone them first.
💻 July 17, 2026 - Dev update
New features and items
RoboRewsty
Improved RoboRewsty’s “Start fresh” experience so conversation summaries now carry over correctly.
Added one-click RoboRewsty analysis for failed workflows, with suggested fixes that can be reviewed and applied directly to the canvas.
Workflows
Made it easier to troubleshoot workflow runs in the new workflow canvas by letting Ctrl+F or Cmd+F search all execution data, including collapsed details.
Improved trigger and action field selectors to display selected field names instead of raw IDs.
Bug fixes and chores
App Builder
Improved custom domain reliability by providing more accurate status reporting and reducing unnecessary certificate retry attempts.
Fixed an issue that could prevent App Builder apps from cloning successfully between organizations.
Forms
Fixed an issue that prevented integration-based dropdowns from loading options in Rewst forms.
General
Improved database performance for looking up referenced objects.
Integrations
Fixed the Google Workspace List Group Members action to return all group members by properly handling paginated results.
Fixed an issue that could cause the Microsoft Cloud Bundle page to crash when loading.
Crates
Restructured Remove Employee ID to add an on-prem branch; Azure users use Graph PATCH, AD Sync clears employeeID via RMM; parent now passes
on_prem_idandidp_configUpdated gates and added UPN fallback mappings to unblock steps when only on-prem identifier is provided - Hybrid AD Sync
Removed duplicate triggers
Added resolution note parameter and handling logic
💻 July 10, 2026 - Dev update
New features and items
Integrations
Ubiquity Network - documentation
Ubiquity Protect - documentation
Improved Cisco Meraki API Request errors by displaying detailed error messages returned by the Meraki API.
Organizations
Improved organization restoration with a dedicated Restore button, confirmation prompt, and automatic list refresh.
RoboRewsty
Improved RoboRewsty performance to reduce slowdowns during long workflow analysis sessions.
Bug fixes and chores
Integrations
Fixed Google Workspace integration overrides so workflows run against the correctly mapped child organization integration.
RoboRewsty
Prevented RoboRewsty from resuming chats with stale workflow context when switching between workflows, ensuring edits stay scoped to the active workflow.
Fixed individual Jinja filter documentation responses so RoboRewsty and other consumers receive complete names, descriptions, signatures, and parameter details.
Workflows
Fixed trigger activation failures in the new canvas by preserving default parameters required by Autotask PSA and other integration triggers.
Crates
Safely ignore misnamed Traveling Employee CA policies to prevent job failures
Fixed hardcoded user reference; now uses form submitter
Better handling of Temporary Access Pass lifetime policy limits
Correctly capture Temporary Access Pass value after creation
Added customizable approval confirmation email templates - title, subject, logo, styles, button, footer
Hardened license lookup publishes; surface missing license as
purchase_errorOptional device_id input to override default domain controller for on‑prem actions
Added Azure and SuperOps integration overrides to Users: List users template
Added retry logic to Purchase Licenses for concurrent runs
Updated affected workflows to latest M365 License Lookup template
Added conditional
m365_user_to_copyfor Hybrid No Sync; require both when visible
Sync AzureAD Account Information with ConnectWise PSA Contacts (v3)
Added extension param and improved phone-number format handling in Jinja (95430)
Fixed mobile number mapping; pass correct data
Fixed notification wrapper/subworkflow - flatten targets, populate body, gate impersonation, set mail fields
Fallback to on_prem_user.userPrincipalName when azure_user.id is empty for Exchange offboarding
Accept on_prem_user in validate_vars and include remove_mobile_devices action
Correctly save/use Offboarding Ticket SubType org variable
Report on Disabled M365 Users with Licenses
Fixed first-run webhook link creation; include webhook trigger ID
Existing Ticket field displays consistently across organizations
Alert on Expiring App Reg Certificates
Implemented pagination so all registrations are evaluated
Striped markdown/code fences before JSON parsing to avoid JSONDecodeError
[Deprecated] Rewst: User Onboarding
Removed whitespace generated by
CTX.contact_email
💻 June 19, 2026 - Dev update
Bug fixes and chores
App Builder
Restored the ability to delete components when editing cloned apps in App Builder.
RoboRewsty
Improved RoboRewsty performance for large requests to prevent long delays and failed responses.
Preserved manually deleted workflow connections when making additional RoboRewsty updates.
Fixed an issue that could cause RoboRewsty conversations to become unusable after compacting long conversations.
Prevented RoboRewsty from overwriting existing workflow configuration when adding or updating variables and parameters.
Improved RoboRewsty workflow generation to correctly configure with items task inputs and iteration settings.
Workflow Builder
Restored automatic propagation of default sub-workflow input values to existing parent workflow actions in the new canvas.
Crates
Persist AI-recommended crate suggestions to org var psa_analysis_results for downstream use (96032)
Fix NinjaOne logic to correctly list filtered tickets (98806)
Use ID (not UID) for NinjaOne board values in option generation (98807)
Show send_sms_to_user checkbox based on org var and password section; removed phone_number dependency (95628)
Coming soon
FLOW!
💻 June 12, 2026 - Dev update
New features and items
General
Improved workflow execution query performance by reducing redundant trigger lookups.
Improved workflow execution performance to deliver faster loading times for large execution histories.
Onboarding
Added an optional onboarding step that helps PSA-connected customers analyze historical tickets and identify automation opportunities.
Workflow builder
Made the new workflow canvas the default experience for workflow building.
Bug fixes and chores
App Builder
Enabled App Builder template components to correctly render shared parent-organization templates for child-organization users.
Improved workflow output security while maintaining App Builder support for shared workflows across managed organizations.
Integrations
Strengthened integration export permissions to prevent unauthorized cross-org access to pack YAML and documentation.
Hardened GraphQL query permissions to prevent unauthorized access to integration action options, unlisted trigger types, and runner data.
Fixed Proofpoint user listing to return each organization user only once when handling paginated results.
Organization Variables
Fixed org variable updates to encrypt secret values correctly and prevent unauthorized or unsafe category changes.
RoboRewsty
Fixed an issue where RoboRewsty could fail when removing workflow transitions between tasks connected by multiple paths.
Workflow Builder
Restored selection highlighting on the new workflow canvas so the currently selected task or transition is always clearly indicated.
Fixed an issue where saving cron triggers in the new workflow canvas could prevent scheduled workflows from running.
Crates
Show "Send SMS to user" checkbox without requiring CTX.phone_number; visibility now based on org variable and password section
Updated PowerShell workflows to use CW ASIO Run PowerShell with dynamic ConnectWise ASIO script ID lookup
Fixed JSON syntax, which was missing trailing commas, in Ingram Micro → Microsoft License Lookup template for Teams Enterprise and Microsoft 365 Copilot entries
Added Microsoft Entra Temporary Access Pass generation after Just-In-Time admin user creation and Global Admin assignment
Configure Organizational Variables
Save Offboarding Ticket SubType to the correct variable used by Microsoft User Offboarding, with fallback to legacy variable name
Existing Ticket field now appears for all organizations using the Crate
Support for an additional payload format and normalize alerts to surface key details in PSA ticket notes
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
Coming soon
FLOW!
💻 June 5, 2026 - Dev update
New features and items
Crate Marketplace
Improved Crate Unpack by making Direct Form URLs easier to find.
General
Enhanced the Rewst Status Page with regional status views, region-specific alerts, and improved workflow performance monitoring.
Organizations
Improved PSA customer imports by loading customers only after users configure filters and start a search.
RoboRewsty
Added RoboRewsty support for configuring task transition criteria sensitivity when creating or updating workflow tasks.
Workflow builder
Restored trigger health visibility in the new Workflow Builder by adding External Status monitoring and error reporting to supported triggers.
Restored support for selecting any pack configuration in trigger integration overrides on the new Workflow Builder.
Added one-click access to workflow execution history from the new Workflow Builder while preserving the in-canvas execution viewer.
Added click-to-create trigger filters from incoming event data in the new Workflow Builder, making trigger configuration faster and easier.
Bug fixes and chores
App Builder
Improved App Builder live page reliability by preventing transient authorization service errors from appearing as false “Not Authorized” failures.
General
Strengthened cross-org security controls for user metadata lookups and rate limit subscriptions.
Integrations
Improved NinjaRMM authentication handling to prevent intermittent workflow failures during token refresh.
RoboRewsty
Fixed RoboRewsty-created workflow input variables so they now appear immediately and persist on the new Workflow Builder canvas.
Aligned RoboRewsty with the active draft workflow state so follow-up edits and workflow reads reflect the latest canvas changes.
Improved RoboRewsty conversation compaction to prevent token-limit errors in long-running chats.
Improved RoboRewsty’s Jinja rendering guidance to reduce template failures and help users recover faster while building.
Triggers
Fixed trigger and CRON Critical Timing toggles so they immediately reflect their saved state without reverting in the UI.
Workflow Builder
Fixed trigger criteria deletion in the new Workflow Builder canvas so removed criteria stay deleted after refresh.
Improved auto-arrange in the Workflow Builder so starting tasks stay positioned correctly even in workflows with loops.
Workflows
Fixed completion handler timestamps so started and completed times now accurately reflect workflow duration.
Crates
Added missing M365 Business Premium and Copilot Business license mappings to the M365 License Lookup template
Ensured Office field is applied for new Azure AD users during onboarding
Fixed Pax8 nonprofit donation licensing lookup to correctly identify Donation SKU
Prevented false "User Exists - Amend Username" on Secure Cloud IDP path by improving subworkflow error detection and defaults
Prevented false "User Exists - Amend Username" on on-prem path by detecting subworkflow failures earlier
Replaced hardcoded BMS priority ID with runtime lookup; preserved existing fallbacks
Sync AzureAD Account Information with ConnectWise PSA Contacts (v3)
Fixed phone number sync when M365 and ConnectWise email casing differs
Corrected logic to list Dropsuite counts accurately
Added org-level PWPush link expiration settings (days/views) and updated delivery messages
Configure Organizational Variables
Added cloudmore and secure_cloud options for ms_licensing_distributor org variable
Added "no AD sync" form option; included
onprem_no_adsyncin organization variable sets
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 May 29, 2026 - Dev update
New features and items
RoboRewsty
Added support for RoboRewsty to build scripts, expanding AI-assisted workflow creation beyond templates.
Workflow Builder
Improved the new Workflow Builder canvas zoom-out range so users can view and navigate larger workflows more easily.
Renamed the "New Actions" section to "Next Actions" in the workflow execution viewer to provide clearer action flow terminology.
Bug fixes and chores
General
Strengthened Graph API security controls to address findings from a vulnerability assessment and improve platform resilience.
Workflow Builder
Fixed an issue where the workflow header disappeared when clicking tasks in execution history for large workflows, keeping navigation and controls consistently visible.
Fixed an issue that prevented workflows with invalid or deleted form trigger references from being saved, synced, or published successfully.
Fixed Library search in the new Workflow Builder to return only actions matching the user’s search term.
Fixed an issue where saving Advanced settings on SQL Custom Query actions caused the new workflow canvas to render blank.
Crates
Made
account_typesand account_statusesoptional for Datto PSA; when empty, return all customersMade
account_typesandaccount_statusesoptional for Halo PSA; updatedhalo_list_psa_clientsto return all when types empty, else filter
Prevented duplicate removals when Remediate is clicked multiple times during commitment; daily scan no longer creates repeat tickets for queued removals
Added on-demand email form trigger; default email pulled from org variable and updated on submit; submitting generates and emails the report
Report on Disabled M365 Users with Licenses
get_webhook_triggernow matches trigger type names containingwebhookinstead of filtering by a specific ID
Renamed Azure Active Directory to Microsoft Entra (AAD); added field for ConnectWise ASIO integration mapping
Fixed device matching across multiple sites by flattening endpoints before filtering in
list_computersOn SuccessAdded sanitized_zip to zero‑pad 4‑digit ZIPs;
cw_update_contactandcw_create_contactnow use it
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 May 22, 2026 - Dev update
New features and items
Integrations
Standardized Microsoft bundle logo sizing and appearance across light and dark mode in the integration setup wizard.
Onboarding
Added guided customer import options during onboarding based on the customer’s PSA platform and configuration status.
Displayed detailed per-row CSV import errors in the bulk organization import modal so customers can quickly identify and fix failed imports.
Made CSP Licensing and Documentation integrations optional during onboarding so customers can skip these steps and continue setup at their own pace.
RoboRewsty
Improved RoboRewsty task updates so workflows with multi-line Jinja templates can be created and edited successfully.
Bug fixes and chores
Crate Marketplace
Secured Crate unpacking argument access so customers can only retrieve unpacking configurations for organizations they manage.
Integrations
Allowed customers to recreate deleted or hidden integrations without being blocked by invisible name conflicts.
Roborewsty
Fixed RoboRewsty trigger creation and updates so users can successfully add and modify workflow triggers through AI assistance.
Fixed RoboRewsty HTTP request generation so headers and parameters are saved as proper key-value fields instead of broken character-indexed values.
Workflow Builder
Fixed an issue in the new workflow canvas where editing object-list fields could unintentionally clear existing parameter values.
Secured workflow configuration access so users can only view input and output schemas for workflows in organizations they manage.
Restored shift+click multi-selection in the new Workflow Builder so users can select, move, and manage multiple nodes more precisely.
Fixed Action Options dropdowns in the new workflow builder so saved values display correctly immediately when opening action settings.
Improved workflow completion reliability by preventing intermittent database connection and Jinja timeout failures.
Crates
Updated onboarding form to make force_password_change and password_never_expires mutually exclusive
Added | json filter to pax8_sku_mapping alias in [REWST TASK] Licenses: Update Quantity
Updated [REWST - TASK] CW ASIO: Run PowerShell list_shell_scripts failure transition to use input script_id or default ID
Added CW, SX, and BQ to ISO 3166 country code options generator (90206)
Added object in script at correct sequence
Reordered FAILURE transition for core_await_webhook_request and set webhook expiration to 85800
Configure Organizational Variables
Added default_sla to Create or Update Org Variable
Updated check_copy_user to use manager's email address instead of ID
Rewst Microsoft GDAP Assistant
Fixed Jinja failure in Create GDAP Relationship sub-workflow that stopped execution
Corrected msp_created_relationships filter to use customer.tenantId and de-duplicated customer_name_history
Updated Jinja in external_forward_rules to return only external emails
list_locked_accounts now runs as org using CTX.org_id in [REWST - OPT GEN] List Locked-Out Accounts
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 May 15, 2026 - Dev update
New features and items
Crate Marketplace
Added an “Attention Needed” integration state to crate details pages when health checks detect broken configurations.
Onboarding
Sorted onboarding checklist crates by use case complexity to guide MSPs toward easier early wins.
RoboRewsty
Added context compacting to avoid max context errors.
Workflow Builder
Closed the Action Settings pane automatically when deleting tasks in the new workflow canvas.
New Crates
Rewst's AI PSA Analyzer - This Crate uses Rewst’s internal AI or your integrated Anthropic or OpenAI provider to analyze ticket data and recommend the most effective automations for your customers' needs. The workflow pulls filtered ticket data from a specific number of days. Using AI to evaluate that data, it identifies the most relevant existing Rewst Crates and recommends custom automations if needed. Runtime may vary depending on the PSA platform and ticket volume.
Bug fixes and chores
Integrations
Fixed Microsoft Graph user actions to stop defaulting blank usage locations to US.
Normalized crate category casing so the marketplace shows a single Financial Management category.
Fixed ConnectWise ASIO paginated requests to return all available results instead of stopping at 100 items.
Fixed OAuth authorization popups in custom integrations.
Workflow Builder
Fixed workflow version history crashes by correctly displaying “Deleted User” for changes made by removed users in the new canvas view.
Fixed array input fields to show and allow editing of Jinja values in the new canvas.
Fixed target workflow autocomplete to filter matching workflows immediately while typing in trigger settings.
Crates
Fixed false failure logs being reported during valid retry attempts
Onboarding New User Ticket Summary will reference requestor now if username is empty
Configure Organizational Variables
The field nable_device_filter_id is now hidden if customer does not have n_able as their default RMM
AI Ticket Categorization Crates - Added Hatz AI implementation to the 3 AI Crates:
Updated the Has Valid Tenants Jinja to handle different payloads and updated the template to handle varying alert shapes
Updated the Jinja to include shared mailboxes and enabled pagination if more than 1000 users are returned
Amend Calendar Permission on User
Changed the ID from Identity to ExternalDirectoryObjectId
Empty files are now moved to the offboarding folder
Offboarding folder email notifications are now delivered to target recipients
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 May 8, 2026 - Dev update
New features and items
Integrations
Action version history - When an integration action used in your workflows has been updated or has a breaking change, Rewst will now alert you directly in the platform so you can take action before anything breaks.
Onboarding
Client Import to Rewst organization - Added the ability to import customer organizations directly into Rewst via CSV import or PSA import (Autotask PSA, HaloPSA, or ConnectWise PSA)
Workflow Builder
Added Follow First transition tooltips and right-click navigation to edit transition order directly from the workflow canvas.
Crates
No new Crates were released this week.
Bug fixes and chores
Integrations
Improved Addigy API requests to handle pagination correctly across v1 and v2 endpoints.
Restored Addigy mapping refreshes so policy and organization options can be selected after reinstalling the integration.
Added Australia and Europe environment support to the 1Stream integration for region-specific API connectivity.
Improved CW ASIO access token errors to show the API response details when credential exchange fails.
Fixed Ubiquiti org mapping to display nested site names correctly and save the mapped site IDs.
Workflow Builder
Improved workflow save validation to prevent false version-conflict errors caused by browser and server clock drift.
Restored Jinja viewing and editing for action inputs in the new workflow canvas.
Fixed workflow version diffing to prevent notes from appearing as changed when no actual workflow changes were made.
Stabilized Integration Overrides in the new canvas so affected actions remain visible and settings render correctly.
RoboRewsty
Improved RoboRewsty conversation handling to prevent token-limit crashes and retry transient model errors automatically.
Crates
Agent Smith: Service Provisioning [Install Second]
Updated form descriptions to specify which org variables to use
Removed the Remove Control Device form the action dropdown
Show group display names in onboarding ticket notes instead of GUIDs
Enhanced user validation: detect existing users by email, UPN, and proxyAddresses; on-prem AD checks proxyAddresses to prevent duplicates
Fixed conditional for get_all_security_groups in "List On-Prem Groups — Not Tenant Specific— subworkflow
Fixed false positives in User: Check Exists; improved on-prem error detection; standardized failure handling; added task logs
Debugged/validated BYOD SQL integration; fixed user_exists false positive; confirmed db_override gate and skipCache wiring; updated docs and workflow lists
Refactored OneDrive grant: create Offboarding_Transfer, move root items, share with recipient
Tightened trigger criteria: run only when Entity.summary contains
sentinelone,machine, andthreat
Rewrote Build Ticket Variables as template to support both drift and flat payloads; dedupes and routes standards alerts correctly
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 May 1, 2026 - Dev update
New features and items
Workflow Builder
The new Workflow Builder is now enabled for all customers. A redesigned experience bringing a more intuitive way to build and manage your workflows.
We added a Compact Auto Layout toggle that reduces node spacing, making it easier to view and manage larger workflows.
We added the ability to navigate workflows using the Data Aliases tab, making it quicker to find and reference your data aliases while building.
Crates
CIPP Microsoft Desired State/Standards Compliance Crate - Our CIPP: Microsoft Desired State/Standards Compliance Crate monitors Microsoft 365 tenant configurations against a desired state baseline using the CIPP (CyberDrain Improved Partner Portal) integration.
Bug fixes and chores
Integrations
An issue has been fixed in the Liongard integration where the Create User action was missing the Environment and Environment Group fields required when assigning Manager or Reader roles.
We fixed an issue in the Lexful integration where refresh option dropdowns only returned the first ~40 values due to a pagination bug.
The
platform.agent.readscope has been added to the default permission set for the ASIO integration.
Crates
The Crate details page now correctly surfaces whether a primary workflow is synced or unsynced, giving better visibility into the state of your installed Crates.
Onboarding
Child level Crate executions now count towards Crate execution tracking, giving a more accurate picture of overall Crate usage.
Engine
We fixed an issue where integration overrides were not accepting Jinja expressions when using Name Search mode.
An issue where
sites.idwas not being typed as a Universally Unique Identifier during site existence checks, which could cause unexpected errors, was resolved.We improved the efficiency of workflow dehydration by reusing a singleton S3 client rather than creating a new one each time.
We added a
tenantFilterquery parameter to the CIPP List MFA Users action, allowing results to be filtered by tenant.A policy mapping error in the Addigy integration that was causing actions to fail has been resolved.
Workflow Builder
We removed an unused patch field from workflow history queries, reducing unnecessary data being fetched in the background.
RoboRewsty
We removed distracting hover animations in the RoboRewsty chat window that were causing a jarring jump effect when moving the mouse over conversation elements.
An issue where RoboRewsty was setting workflow timeouts too low, which could cause workflows to terminate before completing, has been fixed.
Crates
PSA: Update Ticket with User Offboard Links
Corrected the Halo transition condition from "Halo PSA" to "HaloPSA"
Added missing
log_ dataaliases
Updated the Jinja to strip out zero-width Unicode characters in
ms_sku_to_friendly_nameAdded a filter to only return enabled users
Updated AD On Prem: Copy Existing User script to use the Manager property for HomeDrive and HomeDirectory
Added missing SKU
M365_F1_COMM
Run Powershell Script on Selected Devices
Updated CW ASIO: Run PowerShell to use v2 API endpoints for
list_computersandrun_powershellAdded cw_asio evaluation in
rewst_get_organization_variable
Find Inactive Computers in RMM
Updated List Computers to use the v2 API endpoint and include last-contact and online status data
Microsoft Subscription Renewal Alerts
Workflow will not return tickets for all mapped organizations
Agent Smith: Device Provisioning [Install First]
Changed query approach to handle case-insensitivity in device names
Add or Remove Group Membership
Fields now appear based on identity provider
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 April 24, 2026 - Dev update
New features and items
Integrations
Standardized error messages across all integrations so failed actions return consistent, structured error details including status code, error type, and response body for easier troubleshooting.
Onboarding
Added vendor pre-requisite setup as a dedicated informational step in the onboarding checklist, making it clearer what needs to be configured in third-party systems before installing an integration in Rewst.
RoboRewsty
Added transparency when users share external URLs — RoboRewsty now informs users it cannot read external links and suggests pasting the relevant content directly into the chat.
Bug fixes and chores
General
Fixed org variable queries that threw errors when filtering by ID or pack config without specifying an org ID, which prevented workflows and UI views from loading org variables correctly.
Integrations
Corrected the Lexful integration dashboard link to point to the correct URL.
Fixed the SentinelOne integration so actions that accept multiple IDs (like List Threats) correctly process all values in the array instead of only the first, and resolved a pagination error on generic API requests.
Fixed the SQL Database "List Database Configurations" action so it correctly returns results when run from a sub-organization that inherits the integration from its parent.
Updated the ServiceNow integration test action to use an endpoint that does not require a paid plugin, so connectivity tests now succeed on standard ServiceNow instances.
RoboRewsty
Fixed an issue where RoboRewsty-generated input variables could have non-boolean values for the "Required" checkbox, preventing users from toggling it on or off.
Fixed code block copy so the clipboard no longer includes the language identifier (e.g., "jinja") as the first line when copying code examples from RoboRewsty.
Workflows
Fixed workflow execution results and context layers failing to load with a server error, which blocked users from viewing task logs and context data on completed workflow runs.
Crates
Use Manager property for HomeDrive/HomeDirectory in AD On Prem: Copy Existing User script
Added missing SKU
M365_F1_COMM
Run Powershell Script on Selected Devices
Added
cw_asioevaluation inrewst_get_organization_variable
Microsoft Subscription Renewal Alerts
Added do not return tickets for mapped organizations
Agent Smith: Device Provisioning [Install First]
Handle case-insensitivity in device name queries
Add or Remove Group Membership
Fields now appear based on identity provider
Added
valid_idpalias soidp_configevaluates properly
Configure Organizational Variables
Added cw_asio option for
default_rmm
Added condition to default to parent organization when not running for child organization
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 April 17, 2026 - Dev update
New features and items
Integrations
Ubiquity Integration - docs found here
Added new Microsoft Teams messaging actions (Send Teams Message and Send Inquiry Message) to the Microsoft Graph integration using Power Automate webhooks and Adaptive Cards while deprecating legacy connector-based actions.
Updated the Lexful integration setup experience by refining setup instructions and hiding UAT configuration options in production.
Workflows
Persisted the Context Viewer open/closed state across reloads and editor sessions.
Fixed task deletion on the new workflow canvas to properly remove associated transitions and prevent orphaned nodes.
Bug fixes and chores
Forms
Fixed an issue where form field changes could unexpectedly revert or clear during editing.
Integrations
Fixed Google Workspace Admin SDK pagination so paginated API requests handle Google’s token-based response format correctly.
Fixed the Bitdefender Delete Endpoint action to successfully delete endpoints without API errors.
Re-enabled the ConnectWise ASIO List Groups action so device groups can be retrieved successfully.
Triggers
Fixed the triggers list so enabling or disabling synchronized clone triggers persists correctly and is no longer overwritten by crate sync.
Workflows
Fixed Jinja filter documentation lookup so valid parameterless filters return successfully instead of showing a false “not found” error.
Fixed org variable queries to correctly handle filters without orgId and prevent SQL errors for non-staff users.
Crates
Use Domain Controllers filter in List Devices API to narrow search for large orgs.
Fixed Send Supervisor Password field: option Gen now sets value to identity; previously EXO GUID caused Send Mail failure.
Added SuperOps support.
Added caching for issue types/subtypes to reduce task usage.
Rotate Local Workstation Passwords
Script now retrieves all MAC addresses.
Updated compiled_assets data alias (Hudu/IT Glue) to update all matched assets by MAC address.
Agent Smith: Service Provisioning [Install Second]
rewst_engine_url alias now uses APP.engine_url instead of hardcoded value.
Cork: Compliance Event to PSA Ticket
Updated SuperOps tickets alias Jinja to filter by superops_client_id org variable.
Microsoft Subscription Renewal Alerts
company_id for create_service_ticket now resolves dynamically by default_psa across supported PSAs (CW Manage, Datto, Halo, Freshdesk, ServiceNow, Kaseya BMS, SuperOps, NinjaOne).
PSA: Update Ticket with New User Onboard Links
Added org variable setup to both Onboard and Offboard link update crates.
Use AI to Suggest Responses to New Tickets
Datto New Ticket trigger now sends Title, Description, and Queue.
Sync AzureAD Account Information with ConnectWise PSA Contacts (v3)
Removed inline comment causing an error.
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 April 10, 2026 - Dev update
New features and items
Dashboard
Optimized hourly task count queries to improve dashboard performance while preserving complete 24-hour reporting, including zero-count hours.
Integrations
Added support for token-based authentication in the Cove integration, enabling new API users to connect using API tokens.
Onboarding
Self-guided onboarding
Auto-closed the onboarding checklist panel on navigation to ensure destination pages are fully visible and accessible.
Made onboarding checklist section headers clickable to allow users to easily navigate back to the corresponding tab listing.
RoboRewsty
Form builder - Open RoboRewsty from the Form Builder, describe the form you need, and he will build it for you. No more dragging and dropping fields one by one.
Custom Instructions - Set persistent guidelines that shape how RoboRewsty responds to you. Find "RoboRewsty Custom Instructions" in your preferences menu (top right). Applies to all future interactions, configured per user.
Bug fixes and chores
App Builder
Fixed App Builder dropdowns to correctly pre-select default options from options generators, matching the behavior in standard Rewst forms.
Crate Marketplace
Fixed crate integration requirement checks to correctly evaluate OAuth integrations using health checks, ensuring accurate “installed and configured” statuses and improved tooltip readability.
Forms
Fixed an issue where dynamic option filters were not loading in the form editor, ensuring saved filter configurations are visible and editable.
Integrations
Updated the Hatz AI “Upload File” action to support required
scope_typeandscope_idfields, ensuring file uploads succeed with the new API contract.Fixed Cloud Bundle tenant lookup so workflows correctly resolve the customer’s Microsoft tenant ID in edge cases without requiring a prior cached run or manual workaround.
Corrected the Lexful integration production base URL to use the proper endpoint, ensuring API calls succeed against the correct service.
Fixed issues with the Rewst Export Object action causing failures across object types, ensuring objects can be successfully retrieved and exported.
Fixed an issue where Autotask PSA ticket trigger dropdown fields were not loading, restoring expected options during trigger configuration.
Onboarding
Updated the onboarding checklist “Done” indicator to remove misleading interactivity, ensuring it no longer appears clickable without an associated action.
RoboRewsty
Added workflow build validation to ensure RoboRewsty-created workflows finished with required transitions on non-terminal tasks, preventing incomplete or unrunnable workflow paths.
Fixed an issue where RoboRewsty chat state persisted across sessions by scoping stored state to the current user and clearing it on logout.
Fixed RoboRewsty workflow note tools on the new canvas by restoring note handling support, enabling notes to be added and updated correctly.
Workflows
Masked secret organization variable values in execution results to prevent sensitive data from being exposed in plain text.
Crates
Added
runAsOrgso the subworkflow executes in the suborganization's context and carries the override.
Rotate Local Workstation Passwords
Added Agent Smith actions to display workstations.
Updated the PAX8 product name for
Microsoft_Teams_Audio_Conferencing_select_dial_out.
Add or Remove Group Membership
Removed the
get_useraction from the workflow.Updated the script template to use objectGUID directly instead of retrieving
userOnpremUPNvia theget_userGraph action.Updated the script template to properly handle multiple values for
onprem_groups_to_remove.
CW PSA: Pod Technician Toolbox v2
Reduced the number of tasks run before the first pod shows up in ConnectWise.
Added new logic for how the link is checked or created.
Added a new action to get the tenant ID.
Rewst Microsoft GDAP Assistant
Updated the first two form field descriptions to clarify they are not required but recommended to fully set up the Microsoft integration.
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 April 3, 2026 - Dev update
New features and items
Onboarding
Added Crate guidance to the onboarding checklist.
RoboRewsty
RoboRewsty's underlying instructions were restructured to follow AI best practices, resulting in clearer and more accurate guidance when building workflows, especially around variable creation, Jinja expressions, and error handling patterns.
Special UI bonus
We've hidden a little holiday surprise in the app, but you'll have to wait for the right day to find it.
Bug fixes and chores
Dashboard
Fixed inconsistent historical task stats.
Engine
Fixed an issue where stat buffers were not fully flushed during batching, which could result in incomplete data being processed.
Fixed an issue where workflow sequences could enter an unrecognized status, causing unexpected errors during execution.
Fixed bundle packs not being included in pack discovery.
Integrations
Fixed a crash caused by a TypeError when using 'Suggest Customer Mappings' for Microsoft Cloud Bundle integration.
Fixed unsaved packs defaulting to all permissions selected on CPV consent in Microsoft Cloud Bundle integration.
Added a contacts field to the 'Create Company' action in Pax8 integration.
RoboRewsty
Improved task positioning for tasks added by RoboRewsty.
Workflow Builder
Preserved large numeric strings that exceed JavaScript precision in object field parsing.
Crates
Return only a single valid session ID
Use officeLocation when listing Entra offices
Use Markdown-only new_user_approval_email template
Restrict device list to customer devices in PS sub-workflow
Configure Organizational Variables
Add missing Organization ID entry to Ninja Severity org variable
Amend Calendar Permission on User
Remove unassociated form from Crate
Correct SKU to proper product name
Default CTX.user_id in list_all_customers_ca_policies
Handle empty string in select_psa task transition condition
Notify on Conditional Access Policy Changes
Fix transition order and condition in get_user_auth_reg_details
Treat check_script_was_provided as boolean in CW ASIO: Run Powershell
Run Powershell Script on Selected Devices
Prefer matching "PowerShell script" from List Shell Scripts before script_id input
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 March 27, 2026 - Dev update
New features and items
Integrations
Hatz AI integration - documentation found here
Expanded the Microsoft Cloud Bundle to expose all supported permissions, added recommended permission selection, and improved guidance and validation around Microsoft permission limit errors.
Added Huntress POST and DELETE actions to support creating and managing accounts, organizations, incident resolutions, remediations, and memberships.
Bug fixes and chores
Dashboard
Preserved historical dashboard task and time-saved metrics when sub-organizations are deleted or moved.
Forms
Fixed an issue where stale form name filters persisted in browser storage, causing the Forms page to display incomplete results without an active filter.
Integrations
Fixed an issue where the SentinelOne "List Threats" action returned only a single threat when multiple threat IDs were provided.
Fixed an issue where the SuperOps New Ticket Record trigger did not activate when new tickets were created.
RoboRewsty
Fixed an issue where RoboRewsty created triggers without saving trigger criteria in a valid format, ensuring criteria now appear and work correctly.
Triggers
Fixed an error preventing users from sorting triggers by type in the Trigger View.
Workflows
Ensured parent workflows were reliably notified of sub-workflow completion, preventing workflows from getting stuck due to transient notification failures.
Crates
Added CW ASIO Get Computer subworkflow and retry logic to handle API rate limits
Added INFO_PROTECTION_GOVERNANCE to the M365 License Lookup template
Remove Malicious Email and Block Sender
Show "no messages/mailboxes" alert only when fewer than 500 items due to PSA limits
Conditional ticket update when granting OneDrive sharing; checks for org variable offboarding_suppress_onedrive_email
Added TD Synnex Stellr to License Group subworkflow
Updated ticket description for Pax8 license purchase failure
Added integration override to trigger for TD Synnex Stellr
Published final_upn from creation steps so it can be used for Azure AD user lookup
Clarified wording that form attributes (except domain) override copied user attributes
Built conditional OtherAttributes (c/co/countryCode) before New-ADUser to avoid empty-field failures
Added ticket completion logic, mark_complete input (default true), and org variable auto_complete_onboarding_ticket
Removed assigned_user_id from Assigned App User ID to resolve error
Updated filter_product Jinja to include Nonprofit Staff Pricing (NCE) check
Agent Smith: Service Provisioning [Install Second]
Removed duplicate "Agent Smith: IoT Hub Actions" subworkflows from parent/sub/opt gens
Set default selection for Destination Countries in MSP and Self-Service forms
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 March 20, 2026 - Dev update
New features and items
Workflows
Jinja context viewer - documentation found here
Onboarding
Enabled manual override to mark the org mapping onboarding sub-step as complete when 80% mapping cannot be reached due to integration org count differences.
Triggers
Added access to the form usages dialog directly from the Trigger View Forms tab to quickly view form URLs without navigating away.
Crates
CIPP Alert Triage Crate - This new Crate automates processing CIPP alerts with tenant/message exclusions, auto creates/updates PSA tickets, and provides a configuration form for per-org mappings and rules.
Bug fixes and chores
Integrations
Fixed Connectw PSA - Manage board queries to continue paginating Type–Subtype–Item associations beyond 20 pages so all available board items are returned.
Added missing CW ASIO scopes for platform.devices.write, platform.suspension.read, and security.vulnerability.read.
Changed Dropsuite org mapping to use the organization name instead of the mapped email address so org associations are displayed and matched more accurately.
Removed deprecated SQL DB integration fields from the integration config page.
Workflows
Fixed an issue where items processed later in a With Items batch could be passed to subworkflows as empty objects when concurrency was enabled.
RoboRewsty
Fixed RoboRewsty workflow context handling so it correctly recognized the active workflow after users switched editors and properly distinguished workflow IDs from action IDs.
Improved RoboRewsty’s workflow transition editing to prevent duplicate links and make updates to transition criteria and data aliases apply more reliably.
Crates
Updated the Jinja in filter_product to check for Nonprofit Staff Pricing - New Commerce Experience.
Alert On Users Without MFA Enforced
Updated
check_trigger_typeto detect webhooks based on the ref attribute.
Microsoft Subscription Renewal Alerts
Updated Jinja for
expiring_subscriptionto exclude suspended status.PSA: Check if Existing Ticket now checks in NinjaOne.
Freshdesk and ServiceNow now retrieve existing tickets using closedFlag and Ticket Summary.
Rewst Microsoft GDAP Assistant
Added CTX.active_relationships check before withitems to avoid errors when no active relationships exist.
Fixed newline comment handling and typo; enhanced Create Ticket
fallback to initial_description, support assignee_id; added cc_emails, tags, initial_description_html; use contact_id, parent_ticket_id); removed unnecessary set_variables and moved company_id->ORG.VARIABLES.ninja_org_id fallback into create_ticket.
Added conditional: if input has @ use -Filter against UserPrincipalName; else use -Identity for SAMAccountName.
Disabled custom trigger in [Rewst] EXO: Manage Mailbox Permissions using [ROC] Crate and kept the trigger synced from crate-dev.
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 March 13, 2026 - Dev update
New features and items
Workflows
Triggers view - dedicated page to view all triggers
Integrations
Lexful integration - Enables the automation of IT documentation management in Lexful. Documentation found here.
Updated branding from ConnectWise Control to ConnectWise ScreenConnect across the platform and website to align with ConnectWise’s current brand standards.
Added a v2 ConnectWise ASIO endpoint action for listing computers to improve compatibility where the legacy list endpoint could fail.
General
Navigation redesign
RoboRewsty AI generated workflows
Bug fixes and chores
Integrations
Fixed an issue where Google Workspace Admin actions could not clear recoveryPhone and recoveryEmail fields when left blank.
Fixed an issue where OpenAI Create Response requests in background mode could fail when empty optional objects were sent to the API.
Improved Azure OpenAI error handling by showing clear guidance for unsupported model actions instead of raw Azure errors.
Onboarding
Fixed an issue where onboarding questionnaire submissions could fail validation due to a null priority value when switching between custom “Other” responses and standard options.
RoboRewsty
Enabled transitions, including conditions and data aliases, to be created by RoboRewsty on terminal workflow tasks without requiring a downstream target.
Prevented duplicate approval submissions by disabling approval bubble actions immediately when clicked.
App Builder
Fixed an issue where the AppBuilder Theme Settings panel could fail to load for apps with missing theme data by restoring the default theme instead of showing an error.
General
Fixed an issue where consumers did not restart after a RabbitMQ reconnection, which could cause message processing to stop until the service was restarted.
Fixed an issue where the Admin View (Staff Only) section could appear but could not be navigated to in the side navigation for non-staff users when Support Access was enabled.
Crates
Fixed ticket_body data alias Jinja in get_ticket_variables
Set get_escalation_member found match condition to >= 1 to set first escalation_email
Convert computer.id to string in generate_options Jinja
Enabled force_all_users; added input param and updated generate_options Jinja to return all users
Added SuperOps and NinjaOne PSA support with new/updated workflows
Set success transition status code to 1000 in halo_psa_list_users
Run Powershell Script on Selected Devices
Updated ASIO task transition condition in RMM selection action
Rewst Microsoft GDAP Assistant
Added get_delegated_admin_relationships to Get GDAP Settings; merged with CSP results
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 March 6, 2026 - Dev update
New features and items
Workflows
Optimized webhook trigger performance by replacing synchronous GraphQL calls with direct database queries and Redis-based trigger caching.
Updated the Core Webhook trigger Secret Key field description to clarify that it is recommended—not required—for Wait for Results functionality.
General
Fixed org picker breadcrumbs so they consistently displayed the correct full organization path across navigation and search states.
Bug fixes and chores
Workflows
Resolved an issue where the hard delete cron job failed to remove workflows and orphaned subworkflow actions, causing engine crashes when deleting soft-deleted organizations.
Integrations
Restored N-able N-sight option refreshing so client mappings loaded correctly for integrations using XML-based API responses.
Fixed Google domain-wide delegation token exchange failures that prevented non-admin users from accessing supported Google Workspace APIs like Gmail and Drive.
Fixed an issue where MySQL connections using SSL failed, preventing successful queries through the SQL integration.
Fixed an issue where the List Integrations for Organization action failed when run at the parent organization level.
Updated ImmyBot actions to include newly required API parameters, resolving workflow failures caused by recent ImmyBot API changes.
Updated the OpenAI action to use the
v1/responsesendpoint, restoring compatibility with current OpenAI models.
Jinja
Fixed
parse_csvso providedfieldnamesare correctly applied when parsing lists of string lists, instead of treating the first row as headers.
App Builder
Improved custom domain validation by removing the “Unknown Error” message and displaying clearer feedback when reserved domains are used.
General
Added analytics tracking for guided onboarding
Crates
Updated to use [REWST - OPT GEN] Get Mailbox Folder Permissions instead of [ROC] version
Microsoft Exchange actions now run as org
Disabled template trigger using [ROC] Amend Mailbox Permissions form
Reordered tasks: run check_mailbox_access and grant_mailbox_access before disabling user attributes
Added check to ensure user has a mailbox before adding shared mailboxes
Added mail_only_user input to User: List; when true, route to m365_list_users
Added SuperOps and NinjaOne PSA support; new List Company Locations/Upsert Contact workflows; updated PSA tasks Upsert Contact, List Company Locations, and List Contact Types
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 February 20, 2026 - Dev update
New features and items
Integrations
Senteon - Documentation
Moved the Ingram Micro Cloud Marketplace integration from the AI category to CSP Licensing to improve discoverability and correct categorization on the integrations page.
Enhanced CW ASIO scope management by adding support for custom scopes while preserving default behavior to prevent authentication failures when new scopes are introduced.
Onboarding
Updated onboarding button labels and supporting copy for improved clarity, including revised resume, setup, and completion CTAs and expanded organization variable messaging.
Bug fixes and chores
Workflows
Blocked exposure of secret organization variables by preventing user-supplied Jinja in workflow inputs and outputs from unredacting sensitive values.
Added exception handling and telemetry for unexpected publish failures so task publishing errors were logged with workflow and task context instead of failing silently.
Fixed workflow version history to properly retain and restore previous data alias values when only the alias value is changed and saved.
Ensured background workflow actions continue processing even if one post-save step fails, improving overall workflow reliability.
Forms
Restored organization list loading for Forms role users when using the Rewst integration in form dropdowns.
Crate Marketplace
Improved marketplace crate description parsing to prevent blank descriptions and ensure the correct summary displays across legacy and new templates.
Integrations
Fixed an issue with the IT Glue integration where applying filters caused errors and prevented clients from refreshing or loading correctly.
Corrected Microsoft CSP customer lookups so List/Get actions returned full customer details even when customers were not mapped to a Rewst organization.
Extended Addigy device search pagination so workflows could return more than 500 devices when larger inventories were present.
Onboarding
Updated Microsoft GDAP Assistant crate visibility to always display when CSP is selected and enable only after required prerequisites are completed, with real-time progress indicators and checklist tracking.
App Builder
Fixed an issue preventing App Builder apps from fully cloning or importing, ensuring all pages and workflows transfer successfully within the same tenant and across environments.
General
Fixed an issue where restoring an organization did not properly re-associate it with its parent and could result in unexpected logout behavior.
Crates
Assign Autotask Configuration Contact Based on Last Logged In User
Created sub-workflow for item failures; added condition to pull active configurations and contacts with email addresses
Added correct options generator for Exchange Server dropdown
Added ticket-handling tasks and gating to avoid updates to non-existent tickets; creates/branches appropriately
Added employee_id support to form and workflows
Product name for
CPC_E_4C_16GB_128GBin Pax8 license lookup template correctedMade device lookups case-insensitive
Fixed creation/linking of new contacts to correct company in ConnectWise
Added update/delete in Self-Serve; improved location detection; support updating country/assigned users; added Time Entry org variable; allow policy deletion
Add or Remove Group Membership
Added pagination to
list_user_group_membershipaction
Ensured workflow completes cleanly and reports "No locked accounts found" on empty results
Implemented revised PowerShell logic to return locked-out users
Adjusted Jinja to complete successfully or fail with clear notification
Adjusted Jinja to correctly aggregate Pax8 license quantities
[Deprecated] M365 CSP/GDAP Permission Checker - update to old version of Crate still in use with some customers
Add option to set org var gdap_list_all_tenants=true to include tenants with expired admin relationships
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 February 13, 2026 - Dev update
New features and items
Organizations
Improved auto-generation of organization slugs to automatically handle reserved words and prevent creation errors.
General
Improved authentication performance by adding a database index on
users.subto eliminate sequential scans on every request.
Crates
Rewst CA Policy Assistant Crate - This Crate contains a form that retrieves parent tenant sign-in error logs from the last 14 days and emails a list of all enabled Conditional Access policies, with a link to each for easy navigation to the policy in Microsoft Entra.
Bug fixes and chores
Workflows
Fixed a canvas crash by resolving a missing
onDeleteTriggerreference so Workflow Settings open correctly from the gear icon.Fixed an issue where action boolean dropdown selections in workflows reverted to False, ensuring selected values (including None) persist correctly.
App Builder
Fixed custom domain provisioning to properly handle Caddy API failures, ensuring errors are logged and retried instead of silently failing.
Forms
Fixed an issue where fields removed from a Form Org Instance were incorrectly re-enabled after saving changes to the parent form.
Fixed number input fields so manually typed values correctly trigger Jinja-based form conditions without requiring arrow button interaction.
RoboRewsty
Fixed document indexing of Rewst docs to improve RoboRewsty knowledge base.
General
Fixed engine restart republishing to avoid looping on the same unacknowledged database notification, reducing noise and improving notification recovery.
Expanded custom event tracking for improved behavioral metrics.
Crates
Ensures workflow completes and outputs "No locked accounts found" for empty result sets
Implemented revised PowerShell logic to return locked-out users
Device lookups are now case-insensitive
Resolved issue creating contacts and linking to the correct company in ConnectWise
Updated Raw JSON for create contact; added int to company and fixed firstName typo
Added Kaseya VSA X integration override
Adjusted Jinja to ensure clear success/failure and user notification
Adjusted Jinja to correctly aggregate Pax8 license quantities
Alert on Expiring App Reg Certificates
Edited Jinja to build objects for each app–cert pair and those with expiring certs
Added loop_current variable and incremented it each iteration
Document BitLocker Information
Changed online agent check to != 0 to include non-offline statuses
Use AI to Suggest Responses to New Tickets
Updated Jinja for setting the Anthropic model in set_model
PSA: Update Ticket with New User Onboard Links
Added check_form_name_input to subworkflow; main workflow handles subworkflow failure with custom note; added static form name defaulting to Rewst Onboarding and Offboarding names
Changed Jinja for publish field default to CTX.publish_type|d("1", true)
Update User Attributes (On-Prem/Azure) v2
Added success alias for the success output variable
Added minutes-worked timing from automation_task_offboard_user_time for final ticket notes
For AD-synced environments, restore shared mailbox if disabled user is moved to an unsynced OU
Revised Jinja to filter agreements by name and company ID
Rewst Microsoft GDAP Assistant
Set Force Delegated Admin to True for create_admin_relationship and activate_invite actions
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
Coming soon
Webhook trigger rate limiting - February 17th
RoboRewsty AI Workflow Builder beta
CIPP Alert Triage Crate
CIPP Microsoft Desired State Standards Compliance Crate
💻 February 6, 2026 - Dev update
New features and items
Workflows
Re-enabled safety check that stops the system from creating triggers for organizations that are disabled or deleted.
General
Piloting - Guided Onboarding
Bug fixes and chores
Workflows
Prevented saving triggers with empty or whitespace-only names when using the Test Trigger Criteria dialog.
App Builder
Fixed DomainAppSession cookies to expire correctly, reducing the risk of unauthorized access from stale sessions.
Removed AppSession and cookie tokens from App Builder page props to prevent exposing JWTs in client-side HTML.
Integrations
Ensured headers and body parameters were persisted when reopening the Microsoft Graph Batch Beta Graph API Request action.
General
Enhanced performance metric observability.
Added metric tracking for RoboRewsty.
Updated app dependencies.
Crates
Only AD sync when IDP is
on_premwith ADSync; otherwise skipFix OneDrive Owner permission grant errors - objectNotSupported/400
Ticket Number options:
psa_company_idnow populated from PSA Child Company form field
Clean up Global Address List from Disabled Users
Exclude shared mailboxes from GAL removal
Check for existing license before purchasing; sequence M365 licensing steps
Add CW ASIO to Run PowerShell via RMM; create ConnectWise ASIO: Run PowerShell workflow
Add ArrowSphere licensing logic and subworkflows
Fix check_time logic in PSA Update Ticket subworkflows: Halo, ConnectWise PSA, Autotask, Kaseya, ServiceNow based on
no_ticket_timeflagsRemove divide-by-60 in
calculate_ticket_timeUpdate
determine_providerto honor PSAmail_onlyflag; used across crates
Amend Calendar Permission on User
Align structure with updated workflow; correct permission checks
Run Powershell Script on Selected Devices
Add ConnectWise ASIO to On-Prem Run PowerShell on Org Domain Controller
Add ConnectWise ASIO
CW PSA: Pod Technician Toolbox V2
Add ConnectWise ASIO to RMM: Get Computer
Rotate Local Workstation Passwords
Add ConnectWise ASIO to RMM: List Workstation
Add ConnectWise ASIO to RMM: List Child Sites
Install Acronis Backup Agent on Devices
Add ConnectWise ASIO to RMM: List Installed Softwares
Check
group_membersbefore match_hudu_contact
Configure Organizational Variables
Update M365: Get License Groups to include assignedLicenses, filter groups with assigned licenses
Add trigger overrides to all four triggers in the Crate
Add Rewst Form Link to Offboarding Request Tickets - deprecated Crate
Update custom Jinja transition to include Autotask PSA; rename transition
Kits
Add ConnectWise ASIO integration
Modify ticket type ID assignment to require psa_alert_ticket_type; subworkflow used in multiple Crates
Subworkflows
There were no updates to subworkflows this week.
💻 January 30, 2026 - Dev update
New features and items
Marketplace
Added functionality to display integrations for crates, improving marketplace filtering and prerequisite visibility.
General
Displayed current Rewst version in profile menu
Removed notification bell from navigation
Integrations
Standardized the Datto Autotask integration name to Autotask PSA across the platform to reduce confusion and improve consistency.
RoboRewsty
Added Extended Thinking streaming for RoboRewsty on Claude (Anthropic API and AWS Bedrock), enabling a toggleable reasoning view without persisting it to the database.
Workflows
Added tracking for workflow creation events across all creation methods to improve visibility into automation adoption.
Bug fixes and chores
Authentication
Fixed Google SSO logins in the Asia region that could fail with “Not Authorized – User not found” after successful authentication.
Marketplace
Fixed an issue where crates failed to unpack for organizations with previously deleted sub-orgs by correctly resolving organization references during trigger creation.
Fixed clone syncing failures for workflows with large numbers of clones, preventing interrupted syncs and ensuring updates complete across all organizations.
Workflows
Fixed an error that prevented saving or enabling cloned/unpacked triggers (“filterValidOrganizations is not a function”).
Crates
Align license_subscription variable naming with form and subworkflow
Uncheck
create_contact_in_psaby default when Advanced PSA Options is hidden
Configure Organizational Variables
Rename Datto PSA references and workflow names to Autotask to match branding update
Rename variable configs and set cron defaults to avoid overriding form inputs
Configure Out Of Office on Mailbox
Update run-as org Jinja for
create_ticketaction
Add pre-check so
generate_ticketsruns only whendrives_low_freespaceis not empty
Alert on Login from Non-Native Country
Fix description to correctly reference the crate in docs
Amend Calendar Permission on User
Add default board ID to M365 Set Calendar Permissions create ticket action
Kits
There were no updates to kits this week.
Subworkflows
There were no updates to subworkflows this week.
💻 January 23, 2026 - Dev update
New features and items
Integrations
Updated Connectwise Asio setup instructions
Updated the ServiceNow integration to allow access to all relevant tables and API endpoints, removing the previous limitation to a single customer table.
Bug fixes and chores
Workflows
Resolved an issue where searching for actions in the workflow editor was taking much longer than expected, restoring fast and responsive search results.
Fixed an issue where unpublished workflow canvas changes could be lost when updating inputs or outputs before publishing.
Integrations
Improved security for the Microsoft Cloud bundle by ensuring the initial refresh token is no longer exposed unencrypted during setup.
Fixed an issue where custom integration actions could disappear from the integration editor while still appearing in workflows, ensuring all actions are consistently visible and editable.
Resolved an issue where the CIPP integration connectivity test could return a false 403 error during setup, even though the integration worked correctly in workflows.
Fixed an issue in Custom Integrations where integrations with working pagination did not appear as available for org mapping, allowing pagination and org mapping to be used together correctly.
Enhanced OAuth2 support for Custom Integrations with expiration-aware token refresh, automatic retry on auth failures, and a manual “Clear Token Cache” option to prevent workflow disruptions.
Fixed an issue where selecting an alternate IT Glue configuration in the integration settings did not persist, allowing users to switch between multiple IT Glue instances correctly.
Fixed an issue where creating a Kaseya VSA agent install package could fail or cause workflows to hang, ensuring the Machine Group ID is handled correctly and workflows complete as expected.
RoboRewsty
Fixed a Redis cache key collision between Jinja filter documentation endpoints by isolating cache keys and applying consistent TTLs, preventing GraphQL “Expected iterable” errors.
Fixed an issue where RoboRewsty chat messages could appear more than once in a conversation.
App Builder
Fixed an issue where the App Builder logout button did not properly sign users out
Fixed an issue where cloned App Builder apps loaded the wrong scripts in templates, causing pages to render incorrect code after cloning or syncing.
Fixed an issue where App Builder buttons with “Refresh on Click” enabled could cancel workflow execution, ensuring workflows now start before the page refreshes.
Fixed a crash in App Builder Theme Settings when clearing or entering an invalid hex color, ensuring the color picker now handles bad input gracefully.
Updated the default App Builder sign-in page to use Microsoft’s official “Sign in with Microsoft” wording and icon, improving branding consistency and user clarity for new apps.
Triggers
Fixed an issue where soft-deleted or disabled organizations could block trigger operations (including tag-based triggers and crate unpacking) by ensuring trigger instances are only created for active organizations.
General
Fixed an issue where dropdown fields on the tables could truncate text at 1920×1080 resolution, ensuring options remain fully visible and readable.
Improved first-time login error handling so users without an invite are routed to a clearer “No Invite” page (showing the attempted email) instead of the generic fallback error.
Added dual-project Amplitude tracking with dynamic config so new custom events can be safely tested in a sandbox project and promoted to production analytics only when approved.
Crates
Replaced deprecated Microsoft licensing download endpoint with a template; removed endpoint tasks and updated all references
Expanded ISO 3166 country code data; added workflow to look up ISO codes; added usage_location input and updated AD user tasks to reference new ISO values
Updated Device Name field logic in [REWST - PROC] User: Change Password to include primary/preferred domain controller org variables
Added validation to ensure SQL integration is installed and db_override is enabled before proceeding
Rewst: User Onboarding - deprecated Crate updated to support customers using legacy versions
Updated Get Subscribed Products sub-workflow to use a SKU template instead of pulling from Microsoft; affects older onboarding forms
Kits
There were no updates to kits this week.
Subworkflows
[REWST - TASK] CW Control: Run Powershell - used by every Crate that works with RMM integrations
Added logging to check_if_device_name_id noop and old_find_session_groups
💻 January 16, 2026 - Dev update
New features and items
Integrations
New integration - Connectwise Asio
Added Generic action for Twilio
Added new OpenText Secure Cloud actions to let you view and manage customer services and subscriptions directly in Rewst.
Added the Microsoft category back to integrations, making Microsoft-related integrations easier to find and organize.
Improved OAuth2 handling for custom integrations by refreshing tokens based on their actual expiration and adding a way to clear cached tokens to prevent workflow failures.
Updated the NinjaRMM integration branding to NinjaOne and added PSA categorization, with no impact to existing workflows.
RoboRewsty
Added approval flow when querying services.
Bug fixes and chores
Workflows
Fixed an issue where cloned workflow transitions could incorrectly reconnect to the same action after reopening a workflow.
Fixed an issue where large organizations could hit database limits when loading action options, improving reliability for high-volume accounts.
Integrations
Fixed an issue where the Datto PSA “suggest matches” feature could fail with service errors for large accounts, restoring reliable matching.
Fixed an issue where custom integration refreshes did not respect paging settings, ensuring all records are correctly retrieved.
Fixed an issue where GraphQL user invite actions failed when passing valid boolean values.
Fixed an issue where pagination settings prevented org mapping from being available in CIv2 integrations.
Fixed an issue where the ConnectWise Manage integration could show errors when saving configuration, even with valid credentials.
Fixed an issue where the N-able N-sight integration could fail when refreshing options or listing clients.
Fixed an issue where Microsoft Exchange pagination could stop early, ensuring all results are returned consistently.
Fixed an issue where older Dropsuite integration configurations could stop working unexpectedly, preventing unnecessary re-authentication.
Fixed an issue where the Microsoft Cloud integration could show an incorrect or missing app registration link in the setup page.
Fixed Microsoft CSP customer actions so they return complete and correct customer data, including customers not yet mapped to Rewst organizations.
Fixed the Proofpoint statistics action to use the correct API parameters so it returns accurate and complete reporting data.
RoboRewsty
Fixed an issue where RoboRewsty conversations could fail to start due to a Redis error, improving reliability during conversation setup.
Improved RoboRewsty startup performance by caching prompt data, reducing repeated API calls during agent initialization.
App Builder
Fixed an issue where App Builder custom components could lose link URLs and icons when reused on new pages.
Triggers
Reduced unnecessary system notifications by only sending trigger update events when meaningful changes occur, improving performance and stability.
Forms
Removed technical data-type labels from form input fields to make Forms clearer and easier to use for non-technical users.
Crate Marketplace
Fixed an issue in the Crate Marketplace where Microsoft integration links now correctly point to the Microsoft bundle instead of individual integrations.
General
Fixed the Profile menu Settings link so it correctly opens Settings for the active organization instead of an error page.
Improved browser support and build reliability by updating supported browser targets and resolving outdated dependency warnings.
Improved icon button visibility across administrative pages and modal components by fixing color contrast issues in the theme.
Crates
Altered Device Name field Jinja to use org primary/preferred domain controller
Added validation for SQL integration installed and db_override enabled
Renamed "Azure AD" to "Entra ID"; add/align input labels; require last name, username, and email domain
Added complete automation log as final PSA ticket note for audit trail
Changed crate visibility from private to public
Export Org Vars to CSV for Import
Switched transition condition to email in check_documentation_type; set END criteria to 1
Remove Malicious Email and Block Sender
Added email_list defined check and graceful failure path; set End sensitivity to 1
Fixed anchor mailbox issue; no longer a required input
Set Temporary Password to Always Skip Cached to prevent reuse
Added check for group members to avoid failure when none matched
Subworkflows
Linked add_public_note success to complete workflow noop
Added tech_id input; default Agent ID from ORG.VARIABLES.psa_default_tech_id when null
Kits
There were no updates to kits this week.
💻 January 9, 2026 - Dev update
New features and items
Integrations
Added a generic Huntress API request action to allow calling endpoints not covered by existing integration actions.
Implemented organization mappings for the Cloudmore integration to enable proper organization configuration.
Added support for the new Datto Autotask Australia 3 (ww29) data center option so customers can select the correct endpoint.
Improved ConnectWise PSA opportunity creation to safely handle empty or optional nested fields and prevent API errors during workflow execution.
Updated the SQL Database integration to support standard multi-tenancy, secure encrypted credentials, proper transaction handling, and modern async database drivers.
Database
Implemented locking and caching improvements to reduce Postgres lock durations and improve workflow and dashboard throughput.
Bug fixes and chores
Integrations
Fixed action param type casting for nested objects within arrays to ensure values are converted according to their defined schema.
Fixed the HaloPSA “Add or Update Assets” action to include support for asset fields, aligning it with API capabilities.
Fixed Microsoft CSP customer dynamic dropdown options to prevent errors when loading mapped customers in forms.
Fixed Arrowsphere order creation by cleaning up empty nested product objects and correcting YAML schema types to prevent API errors and documentation failures.
Fixed the SuperOps “New Ticket Record” trigger to include ticket context data so workflows can reference and act on the triggering ticket.
Fixed the Bitdefender “List Endpoint” action to return endpoints for the specified client organization when a parentId is provided.
Fixed the GraphQL updatePage mutation to include the site reference during permission checks, allowing existing pages to be updated successfully.
Preserved certificate newlines in the SQL integration to ensure valid PEM formatting.
Fixed Kaseya BMS API retries by capping Retry-After delays to prevent long-running sleep loops and unresponsive workflows.
RoboRewsty
Fixed RoboRewsty message looping and added request resume functionality to improve chat persistence and reconnection across refreshes and tab changes.
Improved RoboRewsty chat bubble styling in light mode to increase contrast, readability, and overall visual clarity.
Fixed RoboRewsty chat scrolling so mouse wheel actions no longer scroll the background page.
Triggers
Fixed workflow triggers so disabled organizations are no longer selected or executed when using “All current and future orgs."
Fixed the Trigger Version Control dialog so trigger version history opens correctly without errors.
Jinja
Fixed inconsistent Jinja evaluation for action transition data aliases so results match regardless of whether aliases are set on the action or a separate noop.
Forms
Fixed multi-select form default behavior so previous selections are cleared when dynamic options return no default values.
General
Updated Statsig dynamic config retrieval to run asynchronously in an executor, preventing event loop blocking and improving performance.
Crates
Use email as UPN to prevent incorrect user assignment
Enable mail_nickname input on the form for on‑prem environments
Use specified_share_server as device_name when provided; fix variable typo
Update ticket with correct password info during onboarding
Add transition to set description to external_note when internal_note task runs
Re-sync Create User task to apply run_ad_sync logging fix
Add transition for override list in set_output_var
Change work_minutes filter type from int to float in final ticket updates
Updated datto_ticket_number input description to "Datto Ticket Number"
Added ability to post private/internal notes to existing SuperOps and NinjaOne tickets
Implemented updating of an existing NinjaOne ticket
Added ability to create new NinjaOne tickets with org default values
Add or Remove Group Membership
Fix empty user list by updating the form
Add 'groups-aad' option to manage_users_or_groups
PSA: Update Ticket with User Offboard Links
Update trigger to support orgs using items or not
Configure Organizational Variables
Add "Created Offboarding Ticket" form item; update Options Gen/ORG variable logic for psa_offboarding_user_ticket_item
Add FR and NZ to M365 Usage Locations options
Added field for requester ID for SuperOps to the [ROC] Rewst: Simple Organizational Variable Form for Child Accounts form
PSA: Update Ticket with New User Onboard Links
Update trigger to support with/without items
Enterprise Application Creation Alert
Add input mapping to ticket_type_id in create_psa_service_ticket action
Add Getting Started tag to this crate; remove it from Rewst: User Onboarding
Report on Disabled M365 Users with Licenses
Use trigger type name "Webhook" instead of ID in condition
Use user_filter input instead of hardcoded asterisk (*)
Wrap CTX.id in array for auvik_list_devices_info/details input handling
Add SuperOps support in Stage 2: Create Organisations
Made Ticket ID a dynamic dropdown; added "Skip Ticket Creation" checkbox to guide correct workflow path
Cork: Compliance Event to PSA Ticket
Updated filter to include only tickets with a resolved date and status not 1–4
M365: Disable Inactive User Accounts
Added required PSAs and RMMs as associated packages
Added PSAs and RMMs as associated integrations on the crate details page
Workflows
[REWST - TASK] Agent Smith: Run Powershell
Move output data alias from query_device 404 to retry max-retries transition
[REWST - TASK] SuperOps: Create Ticket
Default technician and requester to None in create_ticket action for this subworkflow in our ticket creation subworkflow, used whenever we create a ticket in any Crate
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