December 19, 2025- Dev update

Explore what new changes the Dev team has deployed in the last week.

This can be anything from new features, bug fixes, or QoL changes!

New features and items

• Check back next week!

Bug fixes and chores

• Integrations

  • Improved Datto Autotask PSA integration error messaging and clearly require the API Tracking Identifier to prevent authentication failures.

  • Fixed Pax8 OAuth token refresh failures by clearing client ID and secret after successful OAuth authorization to prevent conflicting credential modes.

  • Investigated and resolved an unintended spike in Halo PSA “New ticket record” trigger executions in Prod-UK to prevent excessive and duplicate workflow activations.

• Workflows

  • Fixed boolean workflow task parameter sizing to ensure full-width alignment and consistent layout across related input fields.

  • Expanded S3 dehydration to all serialized fields with a database fallback to improve durability and reduce Postgres storage.

• RoboRewsty

  • Fixed RoboRewsty follow-up conversation failures so users can continue chats after the first message without errors.

• General

  • Added adaptive rate limiting and startup jitter to database notification reprocessing to prevent queue flooding and cascading pod failures during engine restarts.

  • Configured Redis task TTL via an environment variable to control task result key retention and reduce memory growth.

Coming soon

• Connectwise Asio integration