June 16th, 2023

Explore what new changes the Training team has made in the last week

General News

• Nothing to see here this week! Enjoy playing Zelda your weekend!

Cluck U and Documentation Updates

Documentation

• Updated Navigation to highlight Getting Started and Training Pages

• Open Mic - June 9th Video and Page Added

• Updates:

  • SentinelOne: Added information for setting up a service

Cluck U

• Rewst 101 has been Piloted with updates to come! Sign Up Here!

• Pending:

  • Rewst 105 + 106 are content complete and will be scheduled in the coming weeks!

  • More surprises to come! ;)

Tickets

With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!

• A discussion with a ROC engineer that doesn't result in a fix on first discussion

• If you have a call to troubleshoot, create workflows or other ROC work

• For all onboarding or expansion work

• If a call results in a new workflow idea or request

If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.