Rewst Agent capabilities

What can the Rewst Agent build?

Ask the Rewst Agent to build you anything that you could have built in Rewst before— only now, it will take the lead and do all the work for you. For anything the Rewst Agent builds, it will research, show a proposal with the exact nodes and field mappings, then ask once for approval. If its proposal is off, just tell it what to change, and it will make adjustments and ask for approval again.

Note that whatever permissions and roles you have in Rewst dictate the things the Rewst Agent can do for you. If you don't have permissions to build workflows, for example, the Rewst Agent also won't be able to build workflows. Learn more about settings in Rewst here.

Workflows

Workflows are the core of Rewst automation, multi-step processes that connect triggers, logic, and actions.

• Build workflows from scratch, including triggers, loops, branching logic, data transforms, and integration actions

• Edit and update existing workflows: add nodes, rewire logic, or fix configurations

• Publish and run workflows, then inspect the results to confirm that they worked

• Debug failures by tracing run steps and pinpointing where things broke

• Integrate with external systems: PSA/RMM tools, Microsoft 365, and other connectors you have installed in Rewst

Forms

• Build forms and workflow-backed forms

• Bind forms to workflows, publish them, and test submissions

• Configure dynamic option sources and collection tables

Apps and dashboards

• Build apps, dashboards, portals, and pages

• Wire up data sources, selectors, tables, and interactive controls

• Publish and verify that bindings and interactions work

Integrations and credentials

• Build integrations for any app or tool from scratch: The Rewst Agent can use API docs you submit, or perform web lookups for you if the documentation is public

• Check which integrations you have installed and configured

• Help set up authentication methods: OAuth, API keys, etc.

Microsoft CSP / GDAP

• Work with customer-scoped Microsoft Graph operations across tenants

• Check connection status, permissions, and GDAP scope

• Run delegated operations for your CSP customers

Data and execution - Fabric

• The Rewst Agent can interact with Rewst's persistent, key-value data store

  • Key-value data storage lets workflows save or read named values that persist between runs and across workflows

  • Beyond holding configuration and per-organization settings, it lets a slow or expensive workflow store its result once, so that other workflows, forms, or apps can read it instantly, instead of waiting on that workflow to execute every time

• Query live data from your connected tools - tickets, companies, users, devices, etc. - without the need to create persistent workflows

• Fetch and combine paginated results to answer questions about your environment

Marketplace

• Browse the Marketplace, view installed Crates, and help with publishing and installing

Navigation and guidance

• Jump you to platform sections as needed

• Explain Rewst concepts and MSP terminology

• Answer conceptual "how does this work?" questions

Troubleshooting

Ask the Rewst Agent questions about the platform and get instant guidance. The Rewst Agent also understands your Rewst environment— your workflows, variables, and executions— so you can ask things like ‘Why did this workflow fail yesterday?’ Paste an error into the chat or ask why a run failed, and the Rewst Agent will break it down, point to the issue, and suggest what to do next. If something isn't working in Rewst, your first step should be to ask the Agent why.

Mock mode

When you run a workflow, you have the option to use mock mode. Rather than reading from or writing to your live Rewst environment, the Rewst Agent will run the workflow using sample inputs and outputs instead. This lets you confirm that your workflow behaves correctly before it ever touches real data.

What can't the Rewst Agent do or help with?

Most of the things the Rewst Agent can't do come down to secrets, consent, external systems, and judgment calls. It's blocked in places where it either can't hold the credential, can't click through a browser, or shouldn't be the one deciding.

Authentication and secrets

• The Rewst Agent can't input API keys, client secrets, passwords, tokens. It can create an authentication method and set up the step structure, but you'll need to type the actual secret into the Credentials screen in Rewst.

• It's blocked from completing OAuth browser flows: the interactive consent or login screens, MFA prompts, or "Accept permissions" dialogs. I can build the flow, but you'll need to click through it.

• Microsoft admin consent and CSP reconnection must be done manually. This includes granting delegated permissions, accepting GDAP role requests, and reconnecting a disconnected CSP link in Partner Center.

Connect and configure external systems

• When setting up the vendor side of a webhook — e.g., pasting a Rewst webhook URL into your PSA/RMM/third-party console — the Rewst Agent can build the trigger only. The external registration is your responsibility.

• The Rewst Agent can't configure anything outside Rewst. This includes DNS records, firewall rules, mailbox and transport settings, permission scopes in your PSA or RMM, and licensing.

• It also can't grant the underlying API permissions. If a Microsoft Graph call needs a scope that isn't consented yet, only an admin can approve it.

Purchases and agreements

• The Rewst Agent won't be able to accept terms or make purchases. This is relevant when installing Crates that require an agreement, anything with a "I agree" or billing step.

Decisions and data

The Rewst Agent can't:

• Make business judgment calls — which board or queue or company or priority to use when more than one plausibly fits, or how to interpret an ambiguous requirement. It will ask rather than guess.

• Complete real-world verification — confirming a change actually landed correctly in the target system from an end-user's perspective, or validating business correctness of results.

• Provide data that isn't discoverable — sometimes it needs you to provide a specific record ID or name that isn't safely queryable.

Approvals and outward-facing actions

The Rewst Agent can't authorize anything that writes to or notifies the outside world. It will always pause for your explicit go-ahead before creating, sending, or mutating external records. That approval doesn't carry over to the next approval gate.