ITPortal integration

If you’re new to integrations in Rewst, read through our introductory integration documentation here.

What does the ITPortal integration do?

Our ITPortal integration enables you to seamlessly update documentation.

Set up the ITPortal integration

Set up steps in ITPortal

1. Log in to ITPortal with your credentials.

2. Navigate to Profile (name) > Admin Settings.

3. Click Generate API Key under the Security section.

4. Select the option to Generate API Key under the Security section.

1. Enter a description for the API key. We recommend REWST.

2. Toggle the option Allow to create same name objects to off.

3. Click Generate API Key.

4. Copy the new API key and store it somewhere secure. Once you leave this screen you won't be able to view the key again. You'll need this information for further steps in Rewst.

   

Set up steps in Rewst

1. Navigate to Integrations in the left side menu of your Rewst platform.

2. In the Integrations page, search for the ITPortal integration.

3. Click on the integration tile to launch the configuration setup dialog.

4. Choose from either Production or Demo Mode for the setup of your integration:

   1. Production: Connect with real credentials for live data

   2. Demo Mode: Explore the integration with simulated mock responses

5. Click Next: Configure and Authenticate.

6. Select + Create New Credential from the Credential drop-down selector.

7. Enter the information copied from ITPortal into the relevant fields:

   1. Base URL

   2. API Key

8. Click Save Credential.

9. Click Next: Confirm.

10. Click Install Integration. The integration will now appear in the top Connected section of your Integrations page.

11. Click on the installed integration. Scroll down to the Org Mappings section of the configuration page and complete organization mapping as needed.

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